Refund policy
Last updated: August 18, 2026
30-day money-back guarantee
SleepSealed orders are covered by a 30-day money-back guarantee beginning on the date your order is delivered. If the product is not right for you, email support@sleepsealed.co within 30 days of delivery and include your order number.
Because SleepSealed is a personal-use hygiene product, opened or used strips generally should not be mailed back. We will confirm whether a return is required and provide the correct return destination when applicable. Do not send returns to our legal postal address.
Damaged, incorrect, or missing orders
Contact support@sleepsealed.co as soon as possible with your order number. We may request a photo of damaged or incorrect goods so we can arrange a replacement or refund.
Cancellations
You may request cancellation before an order has been fulfilled. Once fulfillment has begun, we cannot guarantee cancellation, but the 30-day guarantee remains available after delivery.
Refund timing
Approved refunds are issued to the original payment method. Your bank or card provider may take additional time to post the refund.
Nothing in this policy limits rights that cannot legally be waived. SleepSealed is operated by Frontier Capital Oy. Customer support: support@sleepsealed.co.